As we roll into summer here in the Central Valley, it’s important to have an AC company you trust who you can call if you need AC repairs. At Allbritten, one of the things that set us apart from other Fresno cooling service providers is our incredible team. Every air conditioning technician on our team is a friendly expert who is ready to help you with your cooling needs.
In this article, we’ll review some of the qualities that set our technicians—and all great air conditioning techs—apart, and what you should look for in an air conditioning technician and the company they work for. Let’s dive in.
What are the qualities of a great air conditioning technician?
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Trustworthiness
Reputation is everything in our industry. That’s why Allbritten strives to do right by you and your home on every job. We get it: you need an air conditioning team you can trust to do the job right, not give false promises or information, and treat your home and property the way it should be treated.
Allbritten has served the people of Fresno since 1932. Yet, we’re not resting or relying on our decades of excellent service—we’re living it, every single day. To make sure that Allbritten continues to be the company that Fresno residents trust with their cooling, heating, and plumbing needs, we believe in hiring background-checked technicians who are true HVAC professionals.
There are several ways to check a company’s reputation:
- Online reviews
- Customer references
- Opinions of friends and family members
Give us a call to learn more about our services here in Fresno and what makes our technicians special.
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Friendliness and helpfulness
It’s one thing to know your stuff. It’s another thing entirely to be the type of professional who goes above and beyond to provide our customers with excellent service. That’s our technicians. Our friendly professionals will greet you at the door with a handshake and a smile. They’ll communicate with you throughout the air conditioning repair process, keeping you in the loop about what they’re doing. At any time, ask them questions: they’re happy to explain more or get you connected with the information you need.
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Experience
Besides a nice personality, look for professional qualifications. The longer a company has been in business, the better the chances they do amazing work that clients love. Allbritten has been in business since 1932. Here are other essentials that make a great air conditioning technician that our techs have:
- Appropriate certification
- Work and liability insurance
- Specific experience with air conditioning repairs
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Punctuality
When technicians show up on time to their first appointment with you, it’s a good sign. Punctuality is important because it guarantees your repairs or the new unit installation will be finished on time. That way, you’re not left hanging in the middle of a heat wave. At Allbritten, we believe in punctuality and sticking to our word about when we’ll be there.
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Flexibility
The best air conditioning technicians have the tools and experience to take care of problems right the first time. They’re also flexible, and often have the tools to perform repairs and maintenance on the spot, even if the problem is different from what they originally expected.
For great service from true professionals, call Allbritten here in Fresno
At Allbritten, what sets us apart from other companies here in Fresno is our awesome service. From the minute we arrive at your home until the point we finish the repair and say goodbye, our technicians are focused on providing superior, friendly service. Have us take care of your air conditioner this summer. For a great air conditioning technician here in Fresno and the Central Valley, call us.
